The Clinical Liaison Registered Nurse (RN) initiates and develops relationships with current and potential referral sources and evaluates patients for post-acute care services. The nurse liaison performs pre-admission assessments to determine patient candidacy for admission to the inpatient rehabilitation center. The nurse liaison works to ensure compliance with Medicare guidelines and proper documentation both on pre-admission and throughout the patient's rehab stay.
ESSENTIAL FUNCTIONS OF THE ROLE
Completes preadmission assessments timely, thoroughly, and with sufficient detail to justify a rehab admission.
Coordinates admission process with referral source, patient/family and rehab team through effective communication and documentation.
Educates potential patients and families, as well as referral sources on inpatient rehabilitation and the benefits of the program.
Develops and maintains positive business relationships with key referral sources.
Develops and implements strategies to grow market share in the core business line in the assigned hospital.
Promotes BSW Rehab Center services and programs to the external community and is available to assist with health fairs, educational programs as needed.
Works closely with the Director of Business Development to promote rehab services by participating in educational programs, meet and greets, and other interdisciplinary meetings in hospitals or other levels of care.
Ensures compliance with Medicare guidelines and proper IRF documentation both on pre-admission and throughout the patient's rehab stay.
Manages the flow of the IRF-PAI (Inpatient Rehabilitation Facility-Patient Assessment Instrument).
Provides exceptional customer service by ensuring patient referrals are managed and completed in a timely manner.
KEY SUCCESS FACTORS
Knowledge of care management and resource utilization management.
Knowledge of current Medicare PPS guidelines and regulations related to inpatient rehab compliance and IRF-PAI management.
Knowledge and understanding of nursing and patient care standards and procedures.
Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment.
Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions.
Knowledge of medical and professional nursing ethics and patient privacy rights.
Must be able to communicate thoughts clearly, both verbally and in writing.
Skills related to promoting and marketing a service line.
Ability to work collaboratively with both internal and external referral sources and external partners and organizations.
Must have critical thinking and problem-solving skills.
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!