Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management, and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs.
U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopedics and five adult procedures/conditions: chronic obstructive pulmonary disease (COPD), heart failure, kidney failure, lung cancer surgery, and stroke.
Assistant Nurse Manager – Progressive Care Unit - Duke Raleigh Hospital
The Progressive Care Unit is a step-down unit for ICU. The patient population on this unit includes patients with altered mental status, DKA, respiratory failure, post cardiac catheterization, and some post-surgery patients. This is a fast-paced unit where nurses have the opportunity to learn advanced skills, such as management of drips including Cardizem, Heparin, and Insulin.
Schedule: Night Shift
10 hr shift x 4 shifts = 40 hrs per week
or 8 hr shift x 5 shifts = 40 hr per week
Weekend and holidays as required by unit
General Description of the Job Class
The Assistant Nurse Manager, RN (ANM) is a role developed to work in coordination with the nursing leadership in an assigned unit, department or service to ensure the work is accomplished safely and effectively. The ANM serves as leadership support for staff, physicians and other related providers on service- specific clinical issues. The ANM requires demonstration of leadership, clinical, and interpersonal skills. The ANM collaborates with the manager on clinical and non-clinical operations related to the designated service area. The ANM serves as the leader support for the unit/department/service when the manager is unavailable. The ANM is responsible for supervising, directing, coaching and mentoring staff under the supervision of the nurse manager of operations (NMO).
Duties and Responsibilities of this Level
Duties and responsibilities include those required of the clinical nurse, preceptor, and charge nurse role. In conjunction with nurse manager, the assistant nurse manager will plan, coordinate clinical requirements for staff and ensure all CBO and CBE requirements for staff are current.
Plan and assist with coordination of unit staff schedules and submit for manager approval.
Coordinate clinical training requirements with staff regarding equipment and supplies.
Consult with preceptors and orientees on a regular basis to provide support and determine how orientation should proceed on an individual basis.
Assist NMO in preparation, oversight, maintenance and monitoring of budget utilization
Collaborate with the manager for issue resolutions and projects to improve work flow processes throughout the department utilizing a proactive approach.
Collaborate with different departments (pharmacy, radiology, lab, registration) to resolve issues and improve work flow processes throughout the department.
Participate with the nurse manager in the interview process and selection of new staff.
Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
Mentor/coach staff to enhance their professional development.
Assess the performance of assigned new hires and orientees including entry level nurses, nursing care assistants and health unit coordinators; provides ongoing feedback and coaching.
Understand and communicate potential clinical equipment or supply issues to appropriate support team members (Materials, Biomed, Sterile Processing, etc).
Mentor and monitor the preceptors for all new employees.
Facilitate provision of clinical/education updates and skill check-offs to entire staff on a regular basis.
Provide immediate support or education on policy, procedures, equipment and supplies as needed.
Responsible for learning, implementing and teaching new technology/procedures.
Provide clinical consultation and guidance as needed to facilitate patient care.
Round on patient and families to validate services are provided consistently within expected standards; provide service recovery as needed.
Model and support the value of diversity in the workplace
Give assistance and/or direction to staff to facilitate quality patient flow.
Supervise and coordinate delivery of patient care for assigned patient care area.
Provide oversight and support to charge nurse to ensure staffing needs/assignments are made according to workload, staff competency and scope of practice. Delegate responsibilities within the scope of practice and validated competencies in order to meet the workload demands of the shift.
Facilitate participation of unit based staff on department and organization wide councils/committees.
Facilitate assignments that support learning for the orientee or nurse learner.
Promote an atmosphere of open communication that facilitates staff input into decision-making, resolution of conflict, and collegiality among all health team members.
Communicate in an effective, professional manner.
Support activities needed to ensure adherence to regulatory standards and compliance with clinical patient care standards and established policies and procedures.
Review and provide appropriate follow up/communication on SRSs related to their team or patients in conjunction with NMO.
Facilitate and encourage staff participation in departmental and hospital committee and council meetings.
Attend departmental and hospital committee meetings as assigned.
Coordinate, facilitate, participate or direct departmental projects with follow-through and appropriate follow-up.
Other projects and duties as directed by the department manager.
Required Qualifications at this Level
Bachelor of Science degree in Nursing required.
Three years of experience in nursing practice
Degrees, Licensure, and/or Certification
Must have a current or compact RN license in the State of North Carolina. BCLS certification is required.
Must obtain a nursing leadership certification within two years of hire of appointment.
Knowledge, Skills, and Abilities
Knowledge of the scope of the registered nurse, licensed practical nurse and nursing care assistant
Knowledge of and appropriate application of the nursing process
Knowledge of professional theory, practice and procedure
Ability to assess nursing needs of acute and chronically ill patients and their families
Able to independently seek out resources and work collaboratively
Ability to establish and maintain effective working relationships
Able to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Able to teach patients and families in accordance with the nursing plan of care
Able to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up
Able to use fine motor skills
Competent in BLS and/or other specialized life support requirements designated by work area
Able to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status
Able to use a computer and learn new software programs
Able to navigate the entity to provide clinical care for patients
Able to withstand prolonged standing and walking
Able to remain focused and organized
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
Pre-employment Physical Capacity Testing Required
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.